This privacy policy applies to WHY and why.com, operated by Ockams Inc. By using WHY — including any vertical experience on why.com — you are sharing information with a technology platform that may connect you with third-party professionals when you request follow-up.
What We Collect
We may collect the information you choose to provide in conversation, including your name, phone number, location, and any other details you type into the chat. Depending on which experience you use, we may also collect topic-specific context such as health concerns, legal situations, or care needs — but only what you volunteer. We may also collect basic technical data such as your device type, browser, referrer, page URL, and any advertising parameters tied to your visit.
How It Is Used
We use that information to power the conversation experience, understand what brought you here, improve the product, and — when you request it — help connect you with a qualified professional. Conversation content may be processed by AI systems to generate responses. We do not sell your personal information to advertisers.
Who Receives It
Information submitted through why.com is received by Ockams Inc. as the technology operator. If you request a follow-up with a third-party professional through one of our vertical experiences — such as a legal intake, a medical consultation, or a senior care advisor — your name and contact information will be shared with that partner for the sole purpose of fulfilling that request. We do not share your information with other third parties for marketing purposes without your consent. Conversations on WHY do not create a professional-client relationship of any kind and do not constitute legal, medical, or financial advice.
Cookies and Local Storage
WHY uses local storage and similar browser technologies to keep your conversation working, maintain chat context across the session, and improve continuity if you return. Advertising and analytics parameters may also be stored to help measure campaign performance. We use Google Analytics to understand aggregate usage patterns. No individually identifiable data is shared with Google.
Your Choices
You can stop using WHY at any time. You can clear all locally stored conversation data through your browser settings or by using the "Clear All" option within the chat. If you submitted your contact information and want to follow up or request deletion of that record, contact us at the address below.
Children
WHY is not intended for users under the age of 18. We do not knowingly collect information from minors.
Changes to This Policy
We may update this policy as the product evolves. When we do, the date below will reflect the most recent revision. Continued use of WHY after a change constitutes acceptance of the updated policy.
Contact
Ockams Inc. · why.com
San Francisco Bay Area, CA
Last updated: April 2026